The fox in The Little Prince said, “If, for example, you come at four o’clock in the afternoon, then at three o’clock I shall begin to be happy. I shall feel happier and happier as the hour advances. But if you come at just any time, I shall never know at what hour my heart is to be ready to greet you”.

Yes, when we are looking forward to something, it’s helpful to know how long we have to wait. It’s same to when waiting for our order.

Shipping time draws a lot of complaints for e-commerce businesses. When the shipping time is longer than usual, it will have us concerned whether this business is a scam or legit. Will we receive our orders? Recently Sammydress came under fire for its long shipping time. Although Sammydress explained that it is located in China and the shipping time will be longer than local businesses, some complaints in customer reviews still suggested Sammydress may be a scam because of shipping time and order tracking issues.

Sammydress Reviews and Complaints about Order Tracking

Customer review on sitejabber: Well I ordered my dresses on 1st Aug and still haven’t received my dresses. Plus they say my dresses shipped, on the 3rd…..but when I use the tracking number provided usps says ‘origin post still preparing shipment’ what does that even mean? Did it ship or not?

Customer review on sitejabber: I placed an order for my honeymoon with my husband. And I am still waiting for my items. I have no real tracking number with an actual delivering/shipping company. . I am so sad and scared that I was scammed.

At Sammydress, we understand your concerns. And we can reassure you that we are genuine, and we are always striving to solve any issues. Through customer reviews, we have found the areas that seem to present the most confusion. Read on for guidelines and solutions to be sure you get the best results.

How to Track Your Order

Is Sammydress a scam or legit? Once we add a favorite thing to your shopping cart and place your order, of cause you want to know “where is my order?”, “how can I track my package?”.

After placing your order, you will get a tracking number. Remember it and please note:

The total delivery time is the processing time plus the shipping time.

Sammydress Processing Time

Sammydress’s products came from different suppliers, so the processing time of various products may differ. However, in brief: it’s usually 3 business days, 3-5 business days, or 7-15 business days, depending on the product you choose.sd-processing-time

Sammydress Shipping Time

You can read a detailed description of shipping option here. depending on the method you choose. If standard shipping doesn’t suit you, please choose a faster method during the paying process. Some customers think the processing time is shipping time, or shipping time is delivery time, and that may be why they stated they didn’t receive their parcel within the expected time.

Once Sammydress staff process your order, we will send you an email with the shipping method and tracking link. And you could track your order as the email describes.

How to track for Flat Rate Shipping?

If you choose this shipping method, and the amount of your order is more than $50, then you don’t have to pay $1.99 for a tracking number. Sammydress will send you an email about shipping method and track number. Usually the tracking link looks like this: http://www.17track.net/en.

if the amount of your order is under $50, and you don’t pay the tracking fee for it, you can check with the China Logistics Information. However, once the parcel is out of China, your logistics information will not be updated. shipping-method-and-track-number

How to track for Priority Direct Mail?

There are different tracking links for different countries. Sammydress will email you the tracking number, including shipping tracking website.

If you choose standard shipping, Sammydress generally choose EMS, the tracking link looks like this:

http://www.ems.com.cn/english.html

or this http://www.17track.net/en

IB (International Bridge Sino-US green), or www.myib.com investigation. You could check this information in your email.

If you choose expedited shipping, usually Sammydress will ship your order out with DHL. Enter www.dhl.com and inquiry after it.

Helpful Hints:

  1. In 2016, Sammydress updated the shipping logistics. We recommend that you choose the priority direct mail. Its advantage is that the price is almost the case, than the average flat rate shipping faster 3-13 business day; and compared to standard shipping and expedited shipping ,it is slower 4-5 days, but the costs are much cheaper. Logistics for general and special deliveries update at different times. For example, priority direct mail updates every 2-3 days, whereas general mail logistics information may be updated every 5, 6 or 10 days.priority-derect-mail2. The shipping companies cooperating with Sammydress are professional. And 99% of the shipments have no delays and no delivery issues. However, we recommend that you  invest the minimal insurance cover for additional peace of mind that your order is protected.

If you have any reviews or questions about Sammydress order tracking, leave comments here.

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